Trust & Safety

Campaign review

No campaign can accept donations the moment it is written. Every campaign is created as a draft, submitted for review, and checked by an administrator before it goes live. Only campaigns an administrator has approved appear publicly and can receive money.

Review does not end at approval. An active campaign can be paused, marked completed, or rejected later if concerns come to light — including after donations have already been received.

Be clear about what this review is: a human being reading the campaign for plausibility, completeness and obvious problems. It is not an audit, a background check, or independent confirmation that the events described took place.

Fraud flagging

Administrators can flag both users and individual campaigns for investigation, and those flags stay on the record until they are resolved. Flagging is how a concern — whether raised by a donor, a campaign visitor, or noticed internally — becomes something that gets looked at rather than forgotten.

Choosing to donate anonymously hides your name from the campaign's public donor list, but not from our administrators. They can still see who gave, precisely so that fraud and compliance reviews are possible. Anonymity is a privacy setting, not a way to become untraceable to us.

Payment security

• Card payments are not available yet; when they are switched on they will be processed by Stripe, and your card number will be entered with the payment provider and never reach GoFundMeNow's servers — we will not see it or store it.
• Mobile wallet payments through JazzCash and EasyPaisa are handled by the wallet provider, which is where you confirm the payment.
• Raast payments are approved inside your own bank or wallet app. The QR code we show only carries the payment details — amount and recipient — never your account number, login or PIN.
• What we do keep is the record of the donation: amount, currency, time, your optional message, and the payment provider's transaction reference.
• Account passwords are stored only as bcrypt hashes. Nobody at GoFundMeNow can read your password, and we will never ask you for it.
• The site is served over HTTPS, so traffic between your device and us is encrypted.

Payout controls

Money does not flow straight from a donation into a creator's hands. To be paid, a campaign creator must submit a withdrawal request giving the bank name, account title and account number. An administrator reviews each request and either processes or rejects it.

This deliberate step exists so there is a point at which a person, not a script, looks at where the money is going. It slows payouts down, and that is the intended trade-off.

Transparency

Donations appear on the campaign page in real time as they arrive, so what a campaign has raised is visible to everyone rather than being a number only the creator can see. Creators can also post updates to the campaign, and a creator who keeps posting concrete, checkable updates is giving you more to judge them on than one who goes quiet after the money comes in.

What we cannot guarantee

We verify what we reasonably can. We cannot verify everything, and it would be dishonest to imply otherwise. Specifically:

• We cannot guarantee that a campaign's story is true. We read it; we are usually not in a position to prove or disprove it.
• We cannot guarantee that funds will be used as described. Once a withdrawal has been processed, how the money is actually spent is outside our control.
• We cannot guarantee that a person is who they say they are, or that documents or images in a campaign are genuine and their own.
• We cannot promise to recover money for you, or to get a donation back, if a campaign turns out to have been dishonest.

Donating carries real risk. That risk is highest for campaigns run by people you do not know personally and cannot check on independently. Treat a donation to a stranger as a decision you might be wrong about, and give an amount you are willing to lose. If you want certainty about where your money goes, give to someone you can verify yourself.

How to spot a problem

Most warning signs are visible on the campaign page itself, before you give. Look for:

• A vague story. Emotive language but no specifics — no names, no place, no dates, no clear explanation of what the money is for or how the amount was arrived at.
• Text or images that appear elsewhere. Copied stories and photos lifted from news reports or other fundraisers are a common pattern. Searching a distinctive sentence, or running a reverse image search on the main photo, takes a minute.
• Pressure to donate immediately. Countdowns, "only hours left", or a story engineered so that stopping to think feels heartless. Urgency is a persuasion technique as often as it is a fact.
• Claims you cannot check. Hospitals, institutions, employers or authorities named in a way that cannot be confirmed, or a refusal to answer straightforward questions in the comments.
• Any request to pay outside the platform. A bank transfer, wallet number, cheque, cash handover or link to another payment page — however it is framed, and whatever reason is given for it — is a serious red flag. Money sent outside GoFundMeNow has no record here at all: it does not appear on the campaign, it is not covered by the review of withdrawal requests, and there is nothing we can trace or act on afterwards. Keep every payment on the platform.
• A story that shifts. Details that change between the campaign description and the updates, or a total raised that the creator cannot account for.

None of these on its own proves bad faith — honest people write vague campaigns and genuine emergencies really are urgent. Several of them together are a good reason to hold onto your money until you know more.

Reporting a concern

If something looks wrong, tell us. Email info@gofundmenow.pk with the link to the campaign and a short description of what concerns you. Anything concrete helps: the sentence that looks copied, where you have seen the photo before, a screenshot of a message asking you to pay elsewhere, or the wallet or account number you were sent.

In general terms, what happens next:

• An administrator reads the report and reviews the campaign and the account behind it.
• The user or campaign may be flagged for investigation, which keeps the concern on the record until it is resolved.
• Where an administrator judges it warranted, a campaign can be paused so it stops taking donations while the matter is looked at, and pending withdrawal requests can be held or rejected.
• The outcome depends entirely on what the review finds. We will not promise you a particular result, a fixed response time, or that we will be able to tell you what we decided — some of what a fraud review turns up concerns other people's private information.

If you believe you have been the victim of a crime, please also report it to the appropriate authorities. A report to us is not a substitute for that, and we have no power to investigate beyond what happens on this platform.

If you think a payment of yours was taken fraudulently, contact your bank, card issuer or wallet provider as well — they hold the payment itself, and we do not.

Before you give

Read the campaign properly, read the updates, and see whether the creator answers questions. Ask anything you need to ask before you donate rather than after. You can browse active campaigns on Discover, and if you are still unsure about one, write to us at info@gofundmenow.pk before giving. We would much rather answer a question than handle a report.